REVIEWS

You’re very good aren’t you so effective.

Mrs Christine Hargest

Sadly, due to ill health, we have had to give up our beloved caravan. We’ve been with you some 20 years and would just like to thank you for all your help over the years.

Mr J Morris

Thank you for your prompt reply, it is very helpful so we will renew our policy.

Michael and Susan McGrane.

Thank you once again for your assistance with this issue. Your vigilance and cooperation are greatly appreciated.

Mr Christopher Fowler

I was really dreading this phone call, but you’ve made it so easy when I thought it was going to be a real hassle! Thank you so much – really appreciate it.

Mrs M Amberry

Thank you for your help with my new policy, particularly your advice about insuring my engagement ring and other jewellery I would take outside my home.

Mrs P Challoner

Thank you for calling in response to my quote request – very prompt!

Rev R Foster

I’m new to park home living and you’ve been so kind and so helpful. Really do appreciate all your help.

Miss M Neville

Always a pleasure talking to you! And you’re always so helpful!

Miss L Read
Thank you so much for asking after my Mum after the burglary at home, that’s really thoughtful and caring.

Mrs Hamilton’s Daughter, Claire

Many thanks for your help, it’s been great talking to you.

Mr K Bianchini

Thank you for being so patient with me

Mrs Christina Dowson

“BEYOND EXCELLENT Parksure has arranged my lodge cover for many years and has always provided an efficient and friendly service. However, the response to a call I made today – I spoke with Barb – can only be described as the best customer service I have ever received from any company. She not only sorted out my query, but she remained professional and friendly throughout. By the end of my call I felt that I had made a new friend. If only all businesses could treat their customers in this way.”

Mr R Stone

“I recently took out a policy for my lodge. Parksure was excellent in providing a really good policy at a good price, value for money, they provided me a professional and friendly service and I would recommend them to other holiday lodge owners, very much appreciated.”

Mr Neil Murray

“I’ve been with the same company for years but felt it was time for a shop around and a change. You made it nice and easy! The Park is in the process of siting some new units so I’ll be mentioning your name to the new owners.”

Mr A Merchant

Wow – so efficient!

Mrs M Cock

I’m very grateful to you for helping with my policy

Mr J Morris

Calling for quote, I looked you up online and having read your reviews, wanted to see if you’d be able to help with my caravan quote.

Sadly, at the age of 92, I’m having to give up caravan ownership, but I’d like to thank you for your help and service over the years – you’ve been brilliant.

Mrs M Barker
At the age of 83 I have never had to claim on any insurance policy, but this month I had to do so. I just want to thank you so very much for the speed and efficiency of those involved in solving the problem with my home. The plumber … was so friendly, helpful and thorough, I just couldn’t have wished for anything better.
Perhaps you will be kind enough to pass on my thanks to all those involved. Needless to say, I shall be recommending Parksure to all my neighbours!!

Dr A J E Hamer-Morton

I’m so glad you were bright and cheerful and had a sense of humour on a Monday morning – you certainly lightened my mood!

Mrs M Clay

Thank you for your help with my quote, you’ve been so cheery and friendly!

Mr P Smith

Thank you for your help, you’re fantastic and amazing!

Mrs S Gillies

Thank you for your very kind help

Mrs Lorraine Girling

Thank you very much for all your help with this. I really appreciate it.

Mrs J Elwin

Thank you for your prompt response to my request.

Mr A Pritchard

I’m 86 years old and I’m fed up of my existing insurers not answering my calls or organising my renewal, so I’m not happy with them and I want to change insurers.  They’ve left my renewal till so late and they still haven’t told me what my premium will be this year and it’s due tomorrow!  My neighbour recommended I call you and I’m so happy I did, you’ve been wonderful!

Mrs I Temple

Thank you for your reminder and your really excellent help and understanding last year. Your staff and telephone ☎️ assurance were excellent.

Mrs Alison Riley

Arranging the insurance has been the easiest thing I’ve done with regard to this move – thank you!

Mr J Hendry

Thank you so much, you’re always absolutely brilliant.

Miss K Sleeman

I’d been recommended to contact you as others on the Park have said how friendly and helpful you are, thank you for your help and advice.

Mrs C Lewin

I’m partially deaf, so thank you for speaking so clearly. I wish everyone I spoke to was as helpful as you, would make my life so much easier!

Miss P Knight

I’ve always thought your premiums to be fair so I’ve never shopped around as very often a cheaper quote means that you don’t get the same level/best cover.

Mrs L Pankhurst

Thank you for explaining everything so fully, really helpful, thank you!

Mrs A Wilding

Thank you for the advice and for being so nice and taking time care is nice to actually speak to someone who understands.

Mrs Brenda Ellis

Thank you so much for your email confirmation and your brilliant support and customer service at this difficult time.  I will make sure Mum is aware of these payments being collected.  It is much appreciated.

Mrs A Turner

Thank you so much for your help, you’ve made it so easy and explained everything.

Mrs P Birch

I’ve been with the same company for years but felt it was time for a shop around and a change. You made it nice and easy! The Park is in the process of siting some new units so I’ll be mentioning your name to the new owners.

Mr A Merchant

Thank you for your help do really appreciate it.

Mr John King

So quick, so simple, so personal, so helpful. Thank you friend MM for the recommendation. I’ve saved over £200 on my holiday home insurance.

Mrs Christine Dalwood

Thank you Barb! That’s wonderful! Your friend told me to give you a call for insurance and I’ll now be telling everyone I know on the Park to give you a call for insurance! You’ve been such a Star!

Mrs C Dalwood

After 23 years of insuring with yourselves, we are moving to a bricks and mortar property so will need to lapse our Policy when it’s due for renewal but thank you for the great service over the years.

Mr M Caterer

What a refreshing change to speak to someone with a happy and friendly voice.

Mrs M Webber

Many thanks for such a speedy response!

Mr Keith Mercer

I recently took out a policy for my lodge. Parksure was excellent in providing a really good policy at a good price, value for money, they provided me a professional and friendly service and I would recommend them to other holiday lodge owners, very much appreciated

Mr Neil Murray

BEYOND EXCELLENT Parksure has arranged my lodge cover for many years and has always provided an efficient and friendly service. However, the response to a call I made today – I spoke with Barb – can only be described as the best customer service I have ever received from any company. She not only sorted out my query, but she remained professional and friendly throughout. By the end of my call I felt that I had made a new friend. If only all businesses could treat their customers in this way.

Mr R Stone

You’re a star -thank you so much you’ve been really really helpful.

Mrs J Shellard

Its been a pleasure doing business with your Company,

Neil Murray

Thank you for all your help, you’ve been marvellous!

Mr N Bibby

Thank you so much – you’ve been really helpful

Miss C Jones

You have been absolutely brilliant, I am chuffed to bits with the help and advise you have given me, being a first-time holiday home owner, I felt anxious about what I needed from the insurance but you took the time to go through everything with me and made sure I understood the cover and what I needed. I had a quote from one of your competitors and felt I was being told what to do without having any explanation, which left me worried about what to so and now I feel like a weight has been lifted, thank you again for your amazing service.

Ms S Davis

Thank you so much for your help, you’ve been brilliant and really efficient

Mr R Scurr

Thank you so much for your help with arranging my cover, really pleased!

Mrs P Houston

Thank you! you’ve been brilliant, fantastic!

Mrs L Curtis

Although we didn’t need to claim in the end, we were really impressed by the speed and efficiency the Loss Adjusters looked at the problem we had, so it’s nice to know that should we need to claim in the future, it’s not going to be a hassle.

Mrs A Hale

I always like it when I call you, as you’re always so kind, helpful and friendly and always happy to answer any question or query, no matter how small.

Mrs S Robbins

Always fantastic service – thank you!

Miss K Sleeman

THANK YOU for a fantastic polite and friendly service will tell others here at the Park about the great deal and much better prices.

Mr David & Mrs Diana Elener

Thank you for making it so easy to organise my new policy, you’ve been fantastic!

Miss T Wilson

I really like insuring with you as the phone is always answered straight away without needing to be passed from pillar to post. I rang for another quote but they really annoyed me with how they were dealing with my quote and I very much go on first impressions and they didn’t give me any confidence at all!

Mrs J Hares

I am so grateful to you, you’ve been amazing. I was so upset and in tears today because of a small fire in my Lodge from a lit candle, but you’ve really calmed me down.

Mrs L Bird

Thank you very much for taking me through this policy adjustment and for your kindness on the call

Mr S McGill

Thank you for your very professional help. We are not seeking another quote from any other insurers

Mr K Waterhouse

We have sold our caravan but would like to thank you for your help and efficiency over the many past years.

Mr O Sharp

Thank you so much for ringing and rewarding us for recommending a neighbour, that’s made my Monday morning! I was just happy to have helped a new neighbour who seemed to be getting nowhere with finding an insurer.

Mrs G Greenaway

You’ve saved me a lot of worry. With everything going up, my current insurers had put their premium up such a lot and my wife told me I should ring round to see if I could get a better premium and I have, so thank you!

Mr C Thorpe

Thank you for all your help, you’re a good girl and very kind

Mrs E Cox

Thank you for providing me with the quote, you’ve been lovely

Mrs G Stocker

Really impressed with your website and you’ve been fantastic and so friendly to talk to.

Mr D Dunn

Thank you so much for your help and advice. I was unaware of what Flood cover meant, I just thought it was whether the property flooded, but now I know that it’s whether you can access or stay at the property, which wouldn’t be possible if the sewerage or utilities were affected.

Mrs S Greenwood

Very many thanks to you for the information and assistance.

Ms C Cassidy

I decided to go with you because your cover is very comprehensive and your service has been brilliant and highly recommended by others on the park.

Mrs Diana Crook

What a pleasure to do this, it’s lovely thank you very much indeed

Mrs Ann Williams

Thank you, it’s been a real pleasure talking to you

Mrs M Clay

Thank you so much for explaining everything.  You’ve been good so far and that’s why I want to stay with you.

Mrs Joyce Palmer

You seem a very friendly company to deal with and you’ve been more than helpful, thank you.

Mr David Vizor

Thank you for your email I’m pleased to say you made it so easy. I actually spoke to a very helpful lady Instead of a machine, I wish everything was so easy to sort out thank you very much.

Mrs Hammond-Reid

Thank you so much , excellent service.

Mrs Marion Roberston-Lodge

Thank you for being so patient with me

Mrs C Brzozowski

It’s so refreshing to speak to someone who knows what they’re talking about! Restores my faith in a company’s credibility! You certainly know your stuff and your policy is really competitive against my current insurers.

Mr D Lane

I’ve had a ring round looking at other quotes and found other companies to be most unhelpful and one wasn’t even sure whether their policy covered pet and vermin damage! After a couple of calls, my wife said she wasn’t sure why I was bothering when we always know we get good customer service with you and your policy covers pet and vermin damage and gives me cover up to £500,000 on the buildings!

Mr J Baggs

Thank you for providing me with the quote, you’ve been very helpful. We will be new to Park Home living and when we were doing the research into things, we found your website through a Google search and we really liked the way your website was set out so that it was really clear about your covers, which was reassuring to us.

Mr P Davies

Thanks for making renewing my Policy so easy!

Mrs N Hammond-Reid

It’s always nice to talk to you and being hard of hearing, it’s nice that you appreciate that and speak to me slowly and clearly so that I can understand what you’re saying

Mrs M Barker

I have just accepted your quote for our parkhome by telephone.

Reason being that Parksure had the best reviews everywhere.

Thank you for all your help.

Best regards

Laura & Michael Brown

Laura & Michael Brown

We have been re-reading your quote. We have also read all the excellent reviews on Parksure which is quite reassuring.

Laura & Michael Brown

Thank you for your prompt response, much appreciated

Mrs J Young

Thank you, Barb, you’re an absolute lifesaver.

Mrs M Hostler

Thank you, you’ve been so kind. I lost my husband recently and he dealt with all the paperwork so it’s all been a bit of a minefield for me but you’ve been very helpful and understanding.

Mrs A Arins

So efficient! And it’s so refreshing not to have to go through an automated series of press buttons before you can speak to someone!

Mr P Marsh

I’m very happy with you and the level of service you offer is consistently good, so I’m happy to remain with you.

Mrs Eileen Badcock

I’m happy to provide you with my email address after you’ve assured me that it won’t be used for marketing purposes and THANK YOU SO MUCH for telling me that I can unsubscribe from all those pesky emails I seem to get – you’re an absolute sweetheart!

Mr P Aylward

Thank you, Barb for your rapid and very friendly reply to our query. Look forward to renewing with you again next year

James and Maureen Redpath

Thank you, you’ve been a great help.

Mr Simon Taylor

You’ve been very helpful and made it very simple to understand.

Mr Andrew Lindsey

Many thanks for your help and speedy service.

Mrs L Barnard

Barb, you are an absolute star! The previous owner told me to speak to you, you have such a wonderful reputation!

Mrs S Lyons

I recently put in a claim for a damaged carpet. I sent the Claim Form in on Thursday, and today (Friday) I’ve received an email to say it’s been settled in full! I am so impressed by the speed and efficiency and so was my daughter!

Mrs C Yarrow

It has been a pleasure insuring with you over the last 9 years and we have recommended you to many other fellow lodge owners.

Mr D & Mrs S Owens

Thank you for your personalised yet professional service. You’re one of those everyday angels mum and I talk about!  Thanks so much

Mrs E Benniman

I’ve looked at your website in advance of calling you for a quotation, and what really appealed to me about you was that you do a lot for Charity, which I feel is an admirable quality in a company.

Rev H Griffiss

Thank you for the quote and explaining the difference between market value and new for old cover, you’ve been very helpful

Mr D Halliday

Thanks so much you’re a star.

Mrs Helen Lloyd

Thank you appreciate your time you have been really helpful.

Mrs Serina Wilson

Thank you for explaining the extent of Flood cover to me. Even though my Park Home is situated on a hill and therefore never likely to flood, what I hadn’t realised is that Flood cover also includes if I can’t get to or stay in my home because the entrance to the Park is inaccessible or the utilities are affected (sewerage, water, gas, oil, electric) and in those instances, the alternate accommodation under my Policy would provide me with somewhere to stay.

Mr King

Thank you for your call offering me a £10 M&S Voucher or £15 off my next renewal for recommending my neighbour to you. You’re a real Ray of Sunshine today!

Mrs D Bottley

Thank you for your help last week, it was very much appreciated.

Ms G Lee

Thank you for quoting and arranging cover so quickly such an easy process, now my mind has been put at ease.

Mr Lisa Charlton

Many thanks for your very quick response and for all the assistance you have given to us in this matter.

Mrs Mandy Davies

Thank you for your swift response.

Mr Peter Wigmore

I was worried it was gong to be an automated system, thank you you’ve been very helpful.

Mrs Jean Phillips

Thank you to both Cecylia and Barb for being so friendly and helpful with my quote. This will definitely have an impact on my decision to insure closer to the time.

Mr S Fraser

We’ve chosen you as our insurers because you provide Blanket Cover on the Structure and we considered this to be a real benefit as in the event of a total loss, we won’t have to worry about the cost of replacing the lodge and all the other costs involved, delivery and the like, as the policy gives us £500,000 of cover for all that!

Mr D Blyth

Thank you for such excellent quick service – made things a lot easier for me being a Monday morning

Mr Edward Kimpton

Although you weren’t the cheapest, you have the blanket cover on the structure and everything was explained to me so felt that we were making the right decision in choosing you.

Mr N Shirley

Thank you for my quotation, its been lovely speaking to such a friendly person.

Mr Brian Jones

Thank you very much for your patience and kindness taking the time to explain my direct debit, its really put my mind at ease as paperwork can be a bit confusing.

Mr Terrence Thompson

Thank you again for your help, you’re always so helpful

Mrs V Woodd

Hi Cecylia, Thanks so much for this.  I was absolutely sure that you had sent me the docs in the post but I must have mislaid them and then I doubted that I’d had them.  Thanks so much for emailing them over so quickly.

Mrs Wendy South

Having worked in the insurance industry until retirement, I know how important it is to be insured with a good company who is going to provide the cover that I need and the claims service should the worst happen. Yes, you are slightly more expensive than my current price, but knowing that your underwriter is Ecclesiastical made me choose you because I know they are an excellent company.

Mr C Donohoe

Dear Vickie,  Again, thank you for your time and patience today, much appreciated.

Sally Williams

I got a quote from you this morning. I’m back to organise cover as I spent several hours on the phone talking to another insurer for a quote and seemed to be going round and round and getting nowhere!

Mr H McEwan

Thank you very much for resolving this so quickly, and can confirm refund safely received.

Mr Martin Nelson

Thank you for helping me sort out paying by direct debit – you’ve made it pain free!

Mrs T Jenkins

Thank you for providing the quote so quickly.

Mrs P Shiels

Mrs P Munday: Calling as I was worried with everything going online and not having an email myself that my renewal would be forgotten…

Parksure : As a family run company, we respect our clients and how they wish to receive paperwork. We note that you don’t have an email address and your renewal paperwork is due to be posted out today. Even if you had an email address, if you had wanted the documents to be posted, then we would always post them.

Mrs P Munday: Thank you, that’s really reassuring

Mrs P Munday

My husband dealt with all of the paperwork and since losing him I’ve had to do everything myself. You’ve been so kind and helpful, thank you.

Mrs E Brown

I’d just like to say that having had to deal with my late mother’s affairs, that you’ve all been really helpful and made everything so easy to sort out.

Ms M Matthew

Thank you for your help and have a good evening.

Ms S Thomas

Hi Barb, I was told to ask for you specifically by my friend who also owns a lodge on the Park, you’ve been so kind and helpful – thank you!

Mrs D Simpson-Strange

Thank you for making sorting out my caravan insurance so quick and easy!

Mr F Parkinson

Thank you for organising my quote and policy for me. I did question whether I should have mentioned in my email the fact that you were having your washing machine fitted whilst I was on the phone to you as you were working from home and were apologising for any noise I might hear, but then I realised that actually, your Manager would be quite happy to learn that you have a friendly approach to speaking to clients, putting them at ease through the phone process so I’m glad that I did!

Dr A Hamer-Morton

Have recently lost my partner so have a lot of paperwork to sort out.  You’ve been very kind and patient with me, thank you.

Mr P Luffman

Thank you Vickie.  We are happy to renew and want to say thank you for such excellent service.

Mr E and Mrs M Lodge

It’s lovely to be able to speak to a human being.

Mrs M Bedford

Thank you for the quote for my Holiday Lodge Insurance, although slightly more expensive than my current provider, I choose you as you offer better cover.

Mr P Barnett

One of the reasons I’ve chosen to renew with you is the positive recommendations I’ve seen on Twitter and the way you personally dealt with a client.

Mr B Dimmock

You’ve been a little angel thank you.

Mr R Bennett

I have dyslexia so find it very difficult to deal with paperwork. You’ve been so kind with everything and I’m very grateful for all your help.

Miss K Davis

We’re going to be buying a Park Home August/September time and we’re going through the minefield of getting things in place. I’ve been really chuffed with your time, patience and professionalism through the quote process and how you’ve answered the million questions I seemed to have

Mr M Hudson

Thanks for your advice you’ve been brilliant!

Miss Claire Mead

I can’t believe how quick and efficiently my claim has been dealt with and settled! Less than a week ago I notified the claim and it’s already been settled!

Mrs V Woodd

I am profoundly deaf so need to speak through an interpreter. You were so patient and kind, made things very easy.

Mr C Ruston

Thank you for your help with my claim, you’ve been so kind

Mrs V Woodd

Thank you for your help, you’ve been very kind.

Mr D Smith

Thank you for making it so easy to arrange our Policy! Even with the 5 hour time zone difference, it’s been really easy and thank for your help, you’ve been very kind.

Mrs J Blastland

I have spoken to a wonderful lady called Barb this afternoon,  who was so helpful and gave amazing customer service,  thank you

Mrs J Shellard

Thank you for all your help with the quote. Even though I may not be proceeding with the purchase of the Lodge now, I will certainly come back to you in the future and would happily recommend you to anyone.

Mrs D Atkinson-Kerley

It has been an absolute pleasure dealing with all you ladies today and I will be recommending you to anyone that may be looking for a quote.

Mr Mike Cowburn

Thank you for the quote, you’ve been really efficient and really helpful.

Mr M Cowburn

You’ve been an absolute pleasure to talk to you, a real treasure

Mr J Rees

It’s so nice to speak to a human and not have to press 1 for this and 2 for that.

Mrs Dawn Thornton

Many thanks for all your help, much appreciated

Mrs Marion Leverton

I’m new to owning a caravan and you’ve been really helpful through the quote process. Thank you.

Mr P Harding

I lost my husband recently and you’re the first person to make everything so easy for me, thank you.

Mrs E Steadman

I’m hard of hearing so I’ve stayed with you as my insurer as you’re so easy to hear and talk to.

Mrs M Whitmore

You’ve been terribly helpful & thanks for your company.

Miss Mary Thorburn

All the angels aren’t in heaven
There’s some down here on earth
I’m speaking to Barb in Parksure insurance
But do you really know your worth?

If there’s such a place called heaven
that’s one place I’d like to go
I would point out to all angels round me
Barb in Parksure’s insurance down below

Mr R Woskett

Thank you for your service & you have always been efficient.

Miss Louise Bertrand

Thank you for answering my queries, you’ve been very kind and very nice

Mrs J Mapes

Just wanted to let you know of our claims experience with Ecclesiastical – they were fantastic! Easy to deal with and a speedy settlement. Could not be happier. So much so, my wife wrote a view on their website and I would be happy to recommend them to anyone.

Mr N Crew

Thank you for organising the renewal of my Policy and with the greatest respect I hope I don’t need to speak to you again for another year as it will mean I have a problem but it’s always a real pleasure to speak to you and I enjoy your conversation

Mr R Felton

I just wanted to call to thank you for yesterday when I was in the middle of a very sensitive situation and you very calmly and kindly sorted things out for me without fuss leaving me to concentrate on more important matters. We really did appreciate the way you handled everything and wouldn’t choose anyone else to insure with.

Mr P Tompkins

Thank you for your quote for my static caravan. I haven’t been given a completion date as yet, but you answered all my questions and in a professional manner.

Mr D Spatcher

Thank you for your help, it’s been a real pleasure talking to you.

Mr S Garside

We have now sold our lodge, but would like to thank you for all your help in the past and we shall still recommend you to others that we may see.

Mr B McCauley

I’ve called you for a quote as on your website you say that you’re a family run company. This really appealed to me as I want a company with a friendly approach rather than the scripted conversations you get from some others.

Mr S WIlliams

Thank you for the time taken with my neighbour to sort out his insurance for him. I had told him that you were a good company and would give him a better price than his current insurer and you did, so thank you!

Mrs L Sargent

Thank you for providing me with the Quote, you’ve been very kind and patient

Mr M Shiels

Thank you for your prompt response to my request for a Quote

Ms A Johnson

I don’t have a google email account but my experience first rate.  Thank you

Mr A Rigby

Selling my Lodge to my good friend and I’ve advised him to speak to you as you’ve been fantastic to deal with and wouldn’t recommend anyone else!

Mr A Blackwell

Thank you for the quote for my Holiday Lodge. The one thing I was concerned about was the winter period. My current insurer states that the property HAS to be drained down, but I’m really pleased to hear that your condition is that I can leave the lodge heating on a minimum setting of 10 degrees OR drain it down as I generally visit the lodge through the winter so it’s a real hassle having to drain it down all the time.

Mrs H Spence

Thank you for all your help, you’ve been a Star and an absolute pleasure to deal with

Mrs K Notley
Thank you for your help, you make it so easy!

Mr M Goodwin

Thanks so much for your help, assistance and guidance.

Mrs S Greenwood

We looked at the Park’s Community Facebook page for advice on who to ring for a quote, almost without exception, everyone said Parksure, Parksure, Parksure and their recommendations were SPOT ON! You’ve been brilliant, thank you!

Mrs R Baker

We want to sincerely thank you for your patience and assistance in dealing with our enquiry.

Mr A Busby

Thank you for all your help today, you’ve been lovely

Mrs P Middleton-Heatley

Thank you, you’re a Star, efficient as ever

Mr G Shaw

Thank you so much, much appreciated

Mrs J Shaw

Thank you for your help in sorting the change-over for my new lodge, efficient as ever J

Mrs D Iles

Thank you for your all your help

Miss E Brewer

Thank you very much, you’ve been so helpful

Mrs W Smith

I have been pleased with your service over the years and was more than happy to recommend you to the new owners

Mrs S Shepherd

It’s so refreshing to be able to speak to someone who can give the reassurance I needed regarding my insurance query. You’re fantastic!

Mrs N Crawford

Thank you for help with the quote, you’ve been fantastic!

Mr M Butler

Thank you so much for listening to me today, you’ve got the patience of a Saint

Mrs J Dutton

Thank you so, so much for your help, patience and assistance

Miss M Matthew

We were recommended by our new neighbours to call you for a quote and I’m so pleased we did! Really friendly service and your policy is good, thank you!

Mr D Oliver
I could shop around but I choose not to, because every time I call the office I’m met with a friendly voice who knows what they’re talking about and deals with my query efficiently.

Mr P Richards

Thank you so much for organising the policy, you’ve been brilliant!

Mrs N Mustoe

I wanted to get another quote for comparison but I quickly came back to you to take out cover as through the quoting process you put me at ease and I felt that I had built up a really good level of trust with you. With the other company I was transferred through a number of times, was cut off and when I finally got back to them, their attitude did not give me any confidence at all. I now have a smile on my face that I’ve organised my cover and that I’ve had brilliant service – thank you!

Mr S King

Thank you for the quote and organising the cover on my Static Caravan. I was particularly drawn to your Policy because of the Vermin Damage cover and as there are squirrels around the Park it seemed an important benefit to consider! I’ll certainly be recommending you to other owners on the Park and that I’d get a reward if they went on cover!

Mr M Todd

Thank you for your call telling me I’ve got a £10 M&S voucher for recommending someone to you. You’re an absolute angel and I’ll keep recommending you.

Mr J Hurcombe

We’re new to lodge ownership and the Park gave us a list of numbers to call for insurance. What I really liked about you was the professionalism in which you dealt with my queries and the policy has everything I needed.

Mr C Hodgkinson

I’m really impressed with your efficient service! I’ve worked in the insurance industry in the past myself! Very impressed!

Mrs N Crawford

Thanks for your help, you’re a little star!

Mrs G Turney

Thank you for your speedy response to my enquiry

Mr M Cormack

Many thanks for all your help this morning. Much appreciated.

Mrs K Thomas

It’s always a real pleasure to talk to you and because of the level of customer service I receive from Parksure, it made me use your parent company Cass-Stephens for my let properties and my own home.

Mrs M Rough

Thank you so much you’ve been very helpful.

Mrs Judith Rouse

Thank you for the prompt response to my request for a Quotation – really appreciate it.”

Mr P Wigmore

Thanks for the email and documents.  Super service!

Mr C Barrass

Thank you for sorting this out for me I felt Physically sick when I found out I had not renewed my policy and was off cover; so I can’t thank you enough.”

Mrs Alison Riley

Thank you so much for organising my policy so quickly! I rang another company and it was so complicated and long winded but with you, it’s been so easy!

Miss F Newton

Thank you for being so bright an cheerful a pleasure to speak to.

Mrs Amanda Hunt

Thank you for processing this so quickly.  Excellent customer service!

Mrs Janet Hope
Thank you for organising my new Policy, you’ve been absolute star!

Mrs D Turner

I’m completely new to Park Home Living and have found getting quotes a real minefield! I’ve spoken to lots of companies and on speaking to you; you’ve been friendly, knowledgeable and happy to answer any questions I’ve had. I’ve chosen you because I know that if I have any problems or need to make a claim, I know I’m going to get the service I need. I also like the fact that I can have the continuity of speaking to the same person any time I call.

Miss J Muffitt

Thank you very much.  You have offered excellent service.

Mrs M Robertson-Lodge

Thank you for organising my new policy, you’ve been really helpful

Mr R Smith

Can I just say Thank You for sending the M&S Voucher after I recommended my neighbour to call you for their insurance. It was lovely to receive it in the post and I’m looking forward to spending it on my next visit into town!

Mrs E Cox

Thank you for your help in arranging the insurance for my Holiday Lodge – you’ve been fabulous!!! I had tasked my husband to deal with it and it took him 3 days and no result.

Mrs I Twiss

I’m really pleased you offer Blanket cover on your Holiday Lodge Insurance Policy as the price of lodges have increased massively since we purchased our last lodge so I won’t ever have to worry about making sure the sum insured I would have given to another insurer would have been enough!

Mr R Bourton

I’ve been ringing around for Quotes today and you’re the ONLY company who have the two things that I particularly wanted from a Policy – Vermin Damage cover AND Easy Winter Condition Clause. So thank you, I want to organise the Policy now and not waste any more of my time ringing anyone else

Mrs S Hollingbery
I’m glad the new owners have insured with you. I found both your processes for taking out the policy and cancelling it to be excellent.

Ms J Ashford

The Insurance company were wonderful dealt with the claim speedily and efficiently.

Mrs A Dobson
So quick, easy and hassle free to arrange my policy.
 

Mr B Luckman

Thanks so much for your help you’ve been most helpful.

Mrs M Wiltshire

I never enjoy dealing with insurance, but when I call you, it’s always a pleasure as it’s easy, straightforward and you’re always friendly and helpful – thank you!

Mr A Whittle

Thank you for being so prompt with the quotation and all the time you spent explaining caravan insurance to me as I am a first time owner so needed all the help I can get.

Mr Erfyl Williams

Thank you so much for being so lovely to deal with this afternoon. It was actually a pleasure to take out insurance today.

Mrs J Elwin

I’ve been recommended to you by my neighbour and she couldn’t sing your praises high enough! She said that you were always absolutely on the ball and I’m really pleased with the quote and now being on cover with you!

Mrs K Barker

I’m waiting for other quotes to come back so thank you for being so prompt!

Mrs D Barber

Thank you so much everyone for the very prompt processing and settlement of this claim. I can confirm that the payment has been received. It is very reassuring to know that we have such excellent insurance cover and customer service. Thank you again. Best regards

Mr A Prangley

Thanks for your speedy reply and a favorable quote…Thanks again and best regards.

Mr M Chambers

Thank you so much for your help and guidance – you’ve been amazing!

Mrs S Bampton

Thanks you so much for being so helpful

Marion Donnelly

Thank you for your help

Mr C and Mrs B Jackson

Thank you so much for your time yesterday

Mrs M Jones

I’ve been ringing round for Quotes and I have to say that it’s been lovely to talk to you. You’re friendly and have been really knowledgeable but others I’ve spoken to have been awful – rude and curt, but you’ve been great! Thank you!

Mr G Merricks

Thanks for intervening on my direct debits and getting it sorted for me.

Mrs M Wiltshire

I’ve just spoken to your answering service and I think it’s great that even if you’re busy on other calls, I can always speak to someone! Keep up this service because there are so many companies where they don’t answer the phone or you’re kept on hold for a long time!

Mrs J Clements

Although a bit more expensive than last year I’m happy to renew the policy with you as you’re one of the few companies who cover Vermin Damage and the quotes I had last year were way more expensive than yours anyway!

Mrs S Page

Thank you for your advice regarding the loss of freezer contents claim, you’ve been an absolute pleasure to talk to.

Mrs J Davis

Ringing to organise my policy with you. I’ve rung round other companies and I’m either kept on hold for ages, passed from one person to another or the phone isn’t answered at all! The phone was answered straight away and you’ve been really helpful. I’m really pleased I’m now insured with you.

Mr J Gill

Thank you for all your help, you’ve been an absolute star!

Mr D Leach

Thank you so much for this. We are very grateful for your help

Mrs A Sharland

Thank you so much you’ve been fabulous.

Miss K Sleeman

Thank you for your help and time today, lovely to talk to you.

Mrs C Smith

Thank you for all your help with quotations and organising my new policy, You’ve been brilliant!

Mrs J Mather-Bartlett

Thank you for your help and patience in organising insurance for my new Holiday Lodge. I’m completely new to all this and it’s comforting to know that I can rely on you to give me the reassurance that I need.

Mrs S Thomas

You’ve been really helpful and kind, thank you.

Mr B Jones

Brilliant service – thanks to Barb who was so knowledgeable, helpful and made the whole process a breeze – highly recommended

Mrs R Carr

Thank you for helping me organise my new Policy with you, you’re a super star!

Mrs R Carr

You’re an absolute star. It’s nice to speak to someone who knows what they are doing.

Mrs Denise Botley

Thank you so much for your help when renewing my Policy. Since losing my husband I’ve had to learn to do everything myself and you’ve been so kind.

Mrs L Bateman

I was given your number by the Sales Manager at the Park with the comment “they’ll sort you out, they know what they’re doing” and they were right! Thank you for making it so easy!

Mrs S McKenzie

Thank you so so much;  you are an absolute star

Mrs Gaynor Simpson

It’s been lovely talking  to you.

Mrs Patricia Crook

May I take this opportunity to thank you most sincerely for all your help in the past. Although we won’t have the opportunity to do further business I have pointed the lady who is buying my Mum’s property in your direction with a full recommendation.

Mrs E Lewis

I found your details online. I wanted to insure with a company who were family run;   as I’ve insured with a larger company before and they don’t seem to treat anyone with kindness or empathy.  You’ve been really helpful and am pleased to be insuring with you.

Mr G Jenkinson

Thank you for returning my call … so promptly – much appreciated.

Mr R Smith

I’m ringing round for quotes and straight away you answered the phone with your name and in a friendly manner. You thoroughly detailed everything giving me confidence that you’re a company with a good Policy and that you’re not pushy as the company I rang before you were really pushing for a decision straight away which left me feeling pressured and they were more expensive than your Quote!! I do want to ring round one or two more companies but I’m certain I’ll be ringing you back to take out your cover!

Mrs S Goodman

Thank you so much for your help and kindness. I really hope the call has been recorded as you deserve a reward for the compassion you have shown me.

Mrs P Powney

Thanks very much for all your help; much appreciated

Mr J Potter

I’ve shown the Policy details to the Park Owner and they’re so impressed with the cover they’re going to recommend you to all of their lodge owners!

Mr R Walker

“Thank you for the prompt and efficient service in arranging my new Policy”

Mr M Van Heerden

Thank you for explaining everything so clearly – it’s obvious that you’re really good at your job!

Mrs S Morison

Thank you for you prompt reply.

Mrs Sally Williams

Not only is your premium and cover better than my current policy but I’m getting a £10 M&S voucher for going on cover with you as well as the person who recommended me! That’s brilliant!!

Miss L Riley

Thank you so so much really appreciate your help and advice.

Mrs Jean Pooler

I filled in your Request a Quote online and really liked the simplicity of the form and the options (such as patio, decking and veranda) as it gave me confidence that I’ve been asked all the right questions to make sure I hadn’t missed off any important information for you to get me the right quote.

Mrs P Caulfield

Thank you so much for your prompt reply

Mr J Rookes

Many thanks for your prompt response, I’m really impressed with that and the quote so undoubtedly I’ll be in touch to talk about the finer points on the policy and probably buy from you.  Shopping for any insurance is so stressful usually

Mrs Susan Rycroft

Thank you, good service, much appreciated.

Mr H Close

Thank you.  you have been most efficient.

Mrs D Holland

I would just like to say that it’s really refreshing for the phone to be answered within a couple of rings and it’s a real person on the other end of the phone as with so many companies it’s an automated message and you’re kept hanging on for ages!

Mrs M Clay

I really appreciate your kindness.

Mrs K Griffin

Thank you for organising my new Policy. I was so pleased that it was easy and straight forward and your description of the cover has given me complete confidence that I’ve bought a really good policy.

Mrs M Harper

I’ve rung round getting several quotes for my insurance and I have to say that by far you are the most friendly company, not pushy like some others I’ve spoken to, everything was clearly explained and it wasn’t complicated at all! Thank you!

Mrs H Pattison

Thank you! I’m so glad they called you as not only are you a friendly company with no automated service, you don’t ask loads of questions to be able to get a quote and cover plus we don’t have to work out a sum insured like with some insurers as you give the blanket cover.  It was always such a hassle trying to get the caravan’s value from the Park but with your Policy I don’t have to!

Mrs D Baker

You’ve been really helpful and it’s been a pleasure to talk to you

Mr G Melville

I have been ringing round for quotes after my current policy premium had increased considerably over the last year. When I spoke to them they didn’t fill me with much confidence that if I had a problem, they would deal with it properly.   After speaking to you, you’ve given me such a positive vibe in that not only is the cover and premium better, but I know that if there’s a problem it will be dealt with professionally and efficiently.

Mrs L Cook

Thank you so much for your help, you’ve been fantastic and would recommend your company to anyone

Mrs W Reiss

Ringing to pay for my renewal and it’s really refreshing and reassuring that I can speak to the same person who I’ve spoken to before.

Mrs M Atkins

Thank you so much for your very prompt comprehensive response.

Mrs B Brightman

Looking to but a park home and wanted some information about insurance at this stage you have been absolutely marvellous explaining park home insurance to a novice like myself

Mr N Russell

You have been very good to advise me and very helpful.

Miss A Daines

Thank you.  You have been very helpful & gone into depth with everything.

Mr S Neale

We have been very impressed with the competitiveness of your premiums and the quality of your claims handling and promote your company’s product to friends who own caravans or lodges.

Mr C Sykes

Client : Can you tell me why my bank say they can offer me cover but as soon as I tell them it’s a Park Home they say they can’t?

Parksure : Yes of course! Even though Park Homes have been in existence for over 50 years, it’s still a very niche market with only around 15 insurers in the UK providing cover. This is because a Park Home is classed as “non-standard construction”. The bank’s insurers would be offering a quote thinking it’s a bungalow – it’s not!! A bungalow has foundations, whereas a Park Home doesn’t so even though Park Homes are traditionally bricked round at the base, this is for aesthetic reasons as the Park Home is built on a chassis and sited on a concrete base so essentially it’s complete moveable should the need arise..

Client : Thank you for explaining

Mrs D Kitto

Thanking you for your kind assistance.

Mr M Bartle

Thank you so much for your patience today, it’s been a pleasure to talk to you.

Mr A Carter

You’ve been amazing! A super star! You’ve answered ALL my probing questions with expert knowledge so I’m 100% confident that should the worst happen my policy with you will cover everything I need AND you were a lot cheaper than my existing insurer!

Miss C Mead

In all the years I’ve been sorting my insurances out, this has been the quickest and easiest I’ve ever done!

Mrs S Beard

Wow! I didn’t think sorting the insurance for my new Holiday Lodge would be so easy! And quick too!

Miss E Johnson

Many thanks for your swift service

Mrs Sylvia Nicholls

You’ve been great, I could listen to your accent all day!

Mrs Freda Neacy

Really appreciate the quick service

Mr D Kinnell

Thank you for your help organising my new Policy – you’re a super star!

Mr J Bant

Very friendly and helpful staff, competitive prices and very easy to set up cover for our new Park Home.

Kath and Brian Hunt

Thank you for your help in sorting my new Policy, you’ve made it so easy!

Mr S Chappell

I was very impressed that my premium had only increased by £4.00 over the year.

Mrs Mary Mortimer

I’m very impressed, you have answered ALL my questions, keep up the good work.

Mr Stephen Lyndon

Thank you for making insuring my home so easy and hassle free

Mrs L Levene

Very impressed that in the 4 years I’ve been insured with you the premium hasn’t gone up much.

Mrs T Jenkins

Thank you for your speedy and efficient response to my enquiry – was very much appreciated.

Mrs S Slade

Thanks again for your help and patience, as always

Mr N Holt

We’re renewing with you because when we had to make a Claim you were efficient and helpful which made everything so much easier to deal with.

Mr F Smith

Thank you for your patience in helping me sort my Holiday Lodge Insurance out, really appreciate it.

Mrs J Oughton

Thank you for your speedy response and many thanks for your help.

Mrs S Hough

Thank you for your help – it’s so nice to get through to a ‘proper person’ rather than have to press a series of buttons before being able to speak to anyone!

Mrs R James

Thanks so much for getting back to me so quickly and for your help with sorting out my insurance.

Mrs J Smith

Thank you for your help today, I really appreciate it.

Mrs L Strange

Thank you for sorting my new policy, you’ve been really helpful

Mr K Williams

Your speedy processing and settlement of my claim is most appreciated.

Mrs M Binks

Miss A Cawsey – Thank you for helping to organise my policy with you, you’ve been very helpful. I’ve spoken to a neighbour and their premium is more expensive than you’ve quoted me so they’ll be requesting a quotation from you when their policy is due as well!

Parksure – You’re very welcome. Remember to tell your neighbour how they heard about us when they call as if they arrange cover with us you will get a reward of a £10 M&S voucher or £15 off your next renewal, just as the neighbour who has recommended you today will.

Miss A Cawsey

Thank you for helping me organise my new Policy. I’m new to Lodge ownership and you’ve helped me tackle the minefield of insuring it!

Ms J Butler

Many thanks for your assistance. It is much appreciated

Mr W Lintonbon

You’ve made my day!! This year my existing insurers have put my premium up by nearly £100 – you’ve saved me over £130! I wish I’d contacted you last year for a price!!

Miss B Lewis

Thank you the quotation, you’ve been really helpful and your advice has been really valuable – no wonder the Park recommended you!!

Mr C Dicker

I’ve called today to pay my premium and I must say I’m so thankful that you have not repeated the numbers on my card to me when taking the payment. The reason being is that I was walking my dog the other day and as I walked by a house I heard someone on the phone repeating card details back to the customer and obviously I could hear too so this worried me from a Data Protection point of view. Your obtaining my card details was dealt with in a very professional manner and I’m reassured that even though I know you’re working from home, you are still handling my information with the utmost security and I thank you for that. Gives me complete peace of mind.

Mrs P Lettington

Thank you for your prompt and reassuring reply together with the easily understood data.

Mr P Luker

Recently sold our lodge but would like to thank you for the good service and competitive premiums. We will certainly continue to recommend you to friends

Mr J Percy

Thank you for your help in organising my new Policy with you. Really pleased and it’s lovely to be able to speak to someone I know I can speak to again without it being a hassle

Mrs M Williamson

Mrs B King : Thank you for organising my new Policy, you’ve been really helpful. I note that I will receive a £10 M&S voucher for going on cover but I’d like my neighbour who had recommended me to you to have it as it’s her birthday at the end of the month.

Parksure : You’re very welcome. With regard to the M&S voucher, both you AND your neighbour will receive a M&S voucher; you for arranging cover and your neighbour for recommending us!

Mrs B King : Oh that’s lovely! Thank you so much!!

Mrs B King

Thank you for ringing me to say that someone I recommended has gone on cover. I’ll take the £10 M&S voucher please – it must be my lucky day

Mrs S Morrison

Thank you for all your help today, you’ve been really kind

Mr D Smith

My neighbour recommended that I contact you for a Quotation on my Park Home as he said “you were the best around”

Mr K Brocksom

Thank you so much for your little chats it’s be lovely speaking to you each time I’ve called.

Mrs Sylvia Collins

Thank you for making arranging cover for my Park Home so easy! And it was lovely to have a chat too!

Mr J Coskey

You are now my park home insurer, so pleased with you and your professionalism I have recommended you to my neighbour

Mrs V Gore

I recommended a neighbour to you and he’s gone on cover. He was so grateful as he can see that it’s a really good policy and I’m also really happy that I get a £10 M&S voucher for recommending him!

Mrs C Mortimer

Thank you for your help, you are lovely I could do with you coming round for a coffee & a chat.

Mrs Sylvia Collins

Thank you for your help in organising my Holiday Lodge Insurance, you’ve been fantastic!

Mr R Abel

Thank you for sorting out my policy renewal, you’re always so helpful.

Mrs D Davis

I will definitely be insuring through Parksure

Mrs Rosalyn Everett

Thank you so much you’ve been so helpful

Mrs Lynne Daniel

Thank you for your efficient service

Miss B Jones

Thank you. Great service.

Mr H Close

Thank you so much for all your help. A pleasure to deal with someone efficient!! Keep safe.

Mrs P Woodhouse

Thank you for calling me back your guidance has been brilliant!.

Mr Duncan Wilson

Thank you again for organising all this over the phone; your service was great.

Mrs E Fabricius

You’ve been really helpful and it’s been an absolute pleasure talking to you today.

Mr J Hurcombe

Thank you so much you’re a star!

Mrs Sue Horton

Thank you very much for all your help today.

Mr I Coules

Thank you so much you’ve been very helpful.

Mr Grocut

(On receiving a £10 M&S Voucher for recommending a friend)

Oh WOW! Thank you! I didn’t expect to receive anything, I just told my neighbour that they were paying too much for their insurance and to ring you!

Mrs S Whalley

Thank you for arranging my new Park Home policy – excellent service!

Mrs S Yorke

Thank you for your prompt attention to my online request for a quotation.

Mrs B Short

Thanks for your prompt attention and for your excellent service over the last few years

Mr D Ashmore

Pleasant ..And efficient , what more could I ask !!

Mr Allan Whittle

I’ve just organised my Holiday Lodge Insurance Policy with you and I have to say it’s the easiest insurance I’ve ever organised! Thank you!

Mrs S Melbourne

I was calling about our Claim and you’ve really put our minds at rest as you’ve given us the reassurance that we needed.

Mrs W Smith

I called for a quote for my new Park home.  Being new to this type of property I wasn’t sure of what cover I would need, but you have been absolutely amazing!  You’ve reassured me of the type of cover I need and went through the policy and cover for me.

Mrs D Martin

Thank you,  You have been very crystal clear on what is covered.

Mrs M Dow

Thank you for providing me with the quotation for my new home, you’ve been very very helpful and I couldn’t have asked for anyone nicer to talk to.

Mrs F Quinn

Thank you for all the information you have given me.  You have been most helpful.

Mr N Bibby

Many thanks for organising my Holiday Lodge Insurance, top service as always

Mr S Clifford

Thank you for your professional advise and prompt attention re our Lodge home insurance renewal.

Mrs M Saenger

I am impressed by the wide ranging benefits which includes fully accidental cover & generous Public liability cover.

Mr E Bannister

Thank you for providing me with the Quotation for my Holiday Lodge, you’ve been really helpful and detailed in explaining the Policy benefits.

Mr S Birtles

It as most reassuring this morning to talk to you regarding my accident, you helped make a very frustrating incident seem manageable again.

Mr J Fowler

I’m in the process of buying a Park Home and was given your details by the Park and I can see why they recommend you as you’ve been really helpful – thank you so much!

Mrs E Stupples

I have to say it’s a pleasure to actually speak to a human and you answered so quickly!

Mr David Hood

The Park recommended I call you to insure my new static caravan and I have to say you’ve made the process of insuring it very easy. Thank you!

Mr C Harrold

It was lovely to be able to speak to a human rather than an automated system!

Mrs P Calder

Thank you so much for your help and advice. I really do appreciate the time you took in sorting everything out for me.

Ms M Manders

My caravan is now 20 years old and I was looking for the cheapest way to insure it. You kindly explained the differences between Market Value (Indemnity) which is always the cheaper option and New For Old (Reinstatement) – the best cover because it provides a brand new replacement should the worst happen. You explained that you no longer provide cover on a Market Value basis because the cover is so minimal and I realised the benefits of having the better cover and policy so I have renewed with you.

Mrs V Laycock

I was very price conscious this year for obvious reasons and I was looking to go with another insurer because they were slightly cheaper.  When you explained to me the additional benefits of legal and home emergency cover under the policy as standard and I realised that the cheaper policy didn’t include those covers I knew it made sense to pay that little bit more to have the wider cover, so thank you again, I really appreciate the time you took to explain the benefits to me.

Ms L Byrne

Thank you for the revised documentation and helpful advice. It was nice talking to you.

Mrs A Buckland

Our thanks to you and to the insurers for your help and understanding during the time we were stranded abroad because of the Corona virus.

Mr H James

Thank you again for your continued support in respect of my escape of water claim, and especially your patience yesterday with me.

Mrs K Mitch

I would like to thank you for an outstanding response from yourselves. It is so reassuring that you are there for me in any emergency. So rare to find

Mr C West

Thank you for all your assistance in our claim for water escape damage. You have been extremely helpful.

Mr D Allen

I’d just like to say that whenever I call the office, whether to renew my policy or if I have a query,   You’re always so helpful and nothing is ever too much trouble.  Thank you.

Mrs C Goodway

Thank you so much for your compassion and reassurance during these difficult times

Mrs A Poole

Thank you for being so lovely and friendly you have broken up my isolation and made my day, so nice to know you are still working hard for us clients during this time!! Tell you boss that you deserve a pay rise for putting a smile on an old mans face.

Mr R Bennett

I want to thank you for the friendly and professional way you’ve handled my new policy.  I especially like the fact that you’re local to me and know the area.

Mrs J Clements

I’ve been recommended to you by the previous owner of the Park Home I’m purchasing;  you’ve been very helpful and the Policy is going to cover everything I need.

You sound like you’re a good organisation to deal with and I’m really pleased to get everything sorted so quickly.

Mr A Tipping

We would like to thank you for the great service you have provided in our hour of need. Many thanks.

Mr L Clarke

Many thanks for your swift response to my request for a Quotation and more importantly your knowledge around insuring Holiday Lodge properties.

Mr A Blackwell

Really, really pleased with your company you really helped me out over Christmas

Mr J Edwards

Thank you so much for explaining everything to me about my Policy and the Direct Debit, I feel so much better having spoken to you.

Mrs J Murray

Thank you, you’ve been very helpful, we’ve not had a Holiday Lodge before, you’ve been a Star

Mrs L Rowse

You have been very helpful, thank you.

Mr S Woodall

It’s my first time for insuring a Park Home and I was bit nervous about what cover I’d need and what would be covered. You have been amazing! Really helpful and have explained everything putting my mind at ease

Mrs B Thomas

Thank you very much for the quote which is extremely favourable. I will discuss this with my husband and I am sure that he will agree.

Mrs V West

Thank you for all of your help Vickie 😊

Ms S Rennie

May I firstly say how impressed I am with how simple and easy you have made this whole process, your quotation email is so easy to understand and follow. I wish to accept this very reasonable quote but I think I would Insure with you even if your quotation was higher than my renewal invitation.

Mr Michael Goodwin

Thanks a million for helping us to organise our Policy for our new Park Home, you’ve been really helpful!

Mrs R Law

Thank you you’re an Angel.

Mr G Dives

You’ve been a godsend it’s a weight lifted off my mind, thank you.

Mr A Cooper

Thank you.  We’re new holiday lodge owners so have appreciated your help and advice, you’ve both been fantastic.

Mr and Mrs S Friend

Thank you for making the process of sorting out my insurance so quick and easy, one more thing I can tick off my list of things to do! Pleasure speaking with you today.

Miss C Graham

You were very helpful in a stressful time.  You’re a STAR!!

Mr David Broome

What really swung my decision to take out a Policy with you was that you include Vermin and Pet Damage.

Mr R Breeze
I’ve had a quote which is a lot cheaper but I don’t trust that it will give me the right cover.  After you explained that the cheap quote would have been on Market Value whereas your quote is New for Old, I know I’m making the right choice by choosing you.  You’ve been really helpful explaining everything about the cover and very professional.

Mrs R Clark

My current premium is around £20 cheaper than yours, but I’ve decided to come with you as your Policy covers a lot more than my current one does, particularly vermin damage cover.

Mr M Reeves

THANK YOU for your prompt reply and recent telephone conversation.  I’m so sorry I could have possibly missed an e-mail but as I told you life has been very hit & miss of late what with my bereavement however thanks again & will be in touch.

Mrs M Chaffer

Thank you. You’ve been an angel

Miss Kylie Pace

Thank you for taking the time to explain the extent of cover for Flood. My property is on a Park that has previously flooded but mine didn’t. I’m confident that my property will never flood as it’s in an elevated position and if it did, Noah would have built his Ark! But what I wasn’t aware of was that cover for Flood includes not only whether the property itself will flood but also if access to my property/or utilities are affected if the Park itself does flood.

Mr N Hodgson

Excellent service and a very competitive price.

Ms S Zealand

you are wonderful! You are a little darling.

Mrs G Pike

I was extremely pleased with the process of obtaining a quote and arranging the policy . You were not quite the cheapest by £5 but your service swung me. 10 out of 10

Mr I Ralph

Thank you have been most helpful.  I’m very grateful.

Mrs B K Gallagher

Thank you so much for making this switch over to your company very easy and pleasant and we don’t say that very often.  Happy with the service and the price and also that we have also contributed to your RNLI charity.

Mr W Foyle

Thank you so much for taking the trouble to phone, so kind of you…

Mrs Carolyn Locke

I’ve had no anxiety with what you’ve explained.  You’ve been very helpful.

Mr Middleton (Executor for late Mrs M Chittendan)

Thank you so much for your help, really appreciate it.

Mrs L Eveleigh

You have been so helpful and a pleasure to deal with.

Mr A Williams

I’ve spoken to you several times and am happy to recommend you to the new owners of my holiday lodge as you’ve always been very kind and efficient.

Mrs S Meredith

Many thanks for your quick response. Very helpful.

Mr C E Hughes

Just organised our Policy, fantastic service and an even better price!

Mr J Stafford

You were recommended to us by the Park and I have to say the whole process has been efficient and pain free. Thank you.

Mrs N Weatherill

You have been very helpful. thank you very much for your advice.

Mr S Wassmer

Cheque arrived this am. Thanks for wonderful quick service, much appreciated.

Mrs P Edwards

I want to take this opportunity to say thank you for your professional phone conversation and your quick response in sending the information via email.

Mrs Lorraine Walters

I’ve just taken out a policy with you and I’d just like to commend you on your efficiency in providing me with a quotation and issuing the new documents. You’re much better than the other companies I’ve contacted.

Mr D Marshall

I just wanted to say thank you for the fantastic Claims service I’ve received. I’d locked myself out of my home, I rang the Home Emergency Claim Number and received a call out within a very short space of time.  The gentleman attending was so lovely and helpful and had me back in my home within moments. What a fantastic service! Thank you so much!

Mrs J Mills

Thank you for calling to let me know, you are a lovely girl

Mr D T Morrish

I appreciate everything you have done for us. you have been most helpful.

Mr B R Clarke

You have been incredibly helpful and appreciate your call back to sort the quote for me.

Mrs N Johnson

Thank you very much, you have made my day.

Mr R Millard

Thank you for all your help and advice.

Mrs V Williams

I appreciate your very speedy response.

Miss R Bearcroft

Thank you for your excellent service.

Mr N Aylett

You are an absolute star, that is excellent, excellent service, I am really impressed how quickly my claim has been dealt with.

Mr P Woodcraft

I am impressed that you send the policy out with the quote to show what your cover is. that is why I went on cover with you.

Mr T Crew

I am very impressed with Parksure and with how happy and pleasant you sound.

Mr T Crew

you are a star.

Mr D A Lake

Thank you for your prompt response, you have made things every clear & thank you for the reassurance.

Mr T Moore

Many Thanks for your timely reminder & may we wish you & your staff a Merry Christmas.

Mr M Griffin

Thank you very much you have made my Christmas.

Mrs D Marks

Thank you very much for being so helpful.

Mr A G Boulter

Thank you for all your help you have explained everything very well.

Mrs S Mitchell

Thank you very much for our efficient service & communication you have given me throughout the time I have been on cover.

Ms L Dyer

You have been most helpful. I can go on holiday happy.

Mrs L Rowson

Thank you for your time and fast response to my enquiry.

Mrs B Bolt

Your mailshot letter was excellent as it outlays the cover you offer. You have been very informative and prompt.

Mr G Smith

I am very happy with the level of service you give and you sound like a pleasant and happy girl.

Mr D G Walters

You have been very helpful and informative.

Mr J Anderson

I will definitely insure with you, I am impressed with the service you give, going over and above what you would expect.

Mr G Campbell

Thank you for all your help, you have been very efficient.

Dr J Read

I am happy to go ahead with the quote. you have been very helpful thank you.

Mr D Kingston

Thank you for your email and attachments that were very helpful for the information contained in them.

Ms L Bruce

Thank you so much for your help & assistance. You have been very good.

Mr D Kennedy

Thank you for your help. You have been very kind in explaining everything.

Mr S J Straw

Nice to speak to someone who knows what they’re talking about.

Mrs S Tams

It is been a pleasure dealing with you.

Mrs D Midgley

I would like to meet you some day and buy you a coffee – thank you so much for all your help!

Mrs E Ruck

Splendid service.

Ms S Wilde

Many thanks for your excellent response.

Mrs D Patteson

I was going to shop around but I am not going to now as you have been absolutely fantastic.

Mr S Butcher

Thank you very much for your prompt reply.

Mr R Taylor

Thanks again for your assistance and excellent customer service.

Mr M A Pragnall

You have been most helpful and managed to put my mind at ease.

Mr K R Tucker

I am impressed with how quickly you corresponded with me. your email and documentation is very easy to follow and understand.

19.08.2015

Thank you for your good service.

Mr J Allen

Thank you for your great great service. I won’t be looking at any other quotes because this one is excellent and is just what I need. You have explained it all very well.

Mrs D Midgley

You are very efficient and quick.

Ms D Pipe

Lovely, thank you very much for all your efforts in this matter.

Mrs G R Duxbury

Thanking you for your kind assistance in this matter.

Mrs J Warman

I want to renew as you have been great answering my all my questions and I am very happy with how my claims have been dealt with.

Mr R Hughes

You have been so so kind and so very helpful, thank you and bless you.

Mrs A Appleby

Thank you so much for your kindness – it meant a lot when I was at my wits end! Your help proved invaluable – we now have insurance thanks to you.

Mrs A Aubrey-Bradshaw

Thank you for your prompt reply.

Mrs S Jerome

Thank you, you have been a great help.

Mrs H Foulds

You sound nice and seem genuine and know what you are talking about so I will arrange cover with you.

Mr N & Mrs E Eracli

Thank you for explaining how it all works between the Loss Adjuster and Insurance Company, you have been very good.

Mrs S Appleby & Mr D Hall

We will do our upmost to get Parksure some new customers. you will be highly recommended.

Mr G & Mrs M Davies (2015 Stoneleigh Competition Winners)

Bless you, thank you very much for calling me back so promptly and all your help and advice.

Mrs S Appleby

Your website is one of the best I have looked at and you have also helped in a straight forward manner and answered all my questions.

Mr R Riley

That is lovely, that is very good!

Mr A Bellotti

It is really kind of you to ring to remind me of the renewal as I could have been without cover.

Mr W M Milner

I am really pleased with wining the competition and really, really, really pleased with my Lodge Insurance as you have saved me £50 which to me is a lot and reading through the policy, it is actually better insurance than the others.

Mrs M Davies (2015 Stoneleigh Competition Winner)

When you dealt with my claim for my bike it was dealt with very quickly & promptly. you are marvellous.

Mrs V Davidson

That is brilliant. You have been very thorough and fantastic.

Mrs M E Edge

I will say It is an absolute pleasure to phone a number and speak to a person rather than being put into a queue. Have a nice day!

Mrs S Banable

Yours is the better quote of the two I have had, and a much better telephone conversation too.

Mrs P Rickett

You have been very helpful. I will recommend you to my neighbours.

Mr A W Strange

Thank you for being so helpful.

Miss D Gargiulo

Thank you so much this is so much better for me.

Mrs H Swan

I am very grateful for your help, It is been a pleasure speaking to you.

Mr M Delve

Thank you. you have been most helpful.

Mrs J Porter

You have been very helpful. you have explained everything I wanted to know and have given me some good advice.

Mrs M Hollidge

Thank you. That was the best quote so far.

Mr F Cuffley

Thank you for pointing out the fact Ive been insured on the wrong basis all these years. Ill take my policy out with you.

Mrs H D Kent

I like dealing with Parksure as I can have a laugh and feel comfortable in talking to you.

Mrs S Owen

I have just checked with my Wife and we are not going to look around for other quotes. we’ll go ahead with your quote please you have been really helpful, thank you very much.

Mr D Scriven

I would like to arrange cover as the service you have provided is way above the other companies I have spoken to.

Mr D Reynolds

Thank you for your prompt claims service.

Mr C J Butcher

You have been very helpful and kind.

Mrs R Martin

Thanks very much, you have been very helpful and I really appreciate everything you did for me, phoning me back promptly.

Mrs J Benford

Thank you ever so much, you have been very helpful

Mrs E Nicholls

I was very impressed with the quick call back and appreciate the thorough quote.

Mr S Stokes

Thank you very much for all your help.

Mrs D Hayes

Thanks for your prompt and very informative response.

Mr P Miles

That is fabulous. Absolutely brilliant.

Mr C Shaw

You have been very, very helpful. I will definitely insure with you as I am very impressed with your service.

Mrs S Barnes

I am extremely impressed with the quick turnaround and how efficiently the claim has been dealt with. You put other Insurance Companies to shame.

Mrs A Wolfenden

You have been very helpful in talking through everything and making sure I understood it all.

Mrs H De-Main

You have been very, very informative and very patient, and explained everything that I needed to know.

Mr B Whitcomb

Thanks very much, you have been very helpful.

Mrs J Murray

Thank you for drawing my attention to that, very professional.

Mr P Turner

Thank you for the cheque. I also appreciate the quick and efficient way you dealt with this claim.

Mr A J Bowe

I really enjoyed myself in Parksure and was very impressed with the way you dealt with people on the phone.

Miss L Baldwin (Work Experience)

Thank you for your help and recommendations that was very kind of you.

Mrs L Groome

Thank you for your help. you have been brilliant.

Mr R Buthcer

Thanks for coming back so promptly.

Mrs B Waring

Thanks for the service I received. Very quick.

Mrs D Hill

You have been brilliant.

Mr T Yeoman

you have been a great help.

Mr K Ludlow

Thank you very much for explaining everything to me, you have been very helpful and informative.

Mrs J Fletcher

Thank you for all your help and for bearing with me.

Mrs M Jones

Thank you for your swift response.

Mr P Dutton

I am very impressed with your knowledge and efficiency and how you managed to give me so much info and advice in 10 minutes

Mr D Cunningham

Thank you for all your help in dealing with this claim.

Mr Pickard Daughter on behalf of Mr G W Pickard

Thank you for the efficient service in the way the claim has been dealt with. I will be recommending you to others.

Mrs M Clay

Thank you very much that is absolutely brilliant.

Mrs M Hall

You have been brilliant and gone the extra mile to help Mrs Pike.

Dawn from Citizens Advice on behalf of Mrs Pike

That is brilliant, absolutely brilliant.

Mrs L C Evason

Thank you for the insight, I feel I know everything there is to know about Park Home Insurance.

Mr T Makings

You have been very friendly and prompt in sorting out my query.

Mrs P Moore

Thank you very much for being so helpful.

Mr R Scott

Thank you very much indeed for your efficiency and promptness in sending the new documents which I have printed off. It was a pleasure to talk to you yesterday. you could not have been more helpful or understanding!

Mr R Scott

You could not have been more helpful.

Mr A Green

Best price I have had so far, brilliant. Thank you. Really appreciate you have been so patient.

Mrs C Hocking

Thanks for doing that for me. As ever, the staff at Parksure are a delight to deal with.

Mrs A Wait

Thank you very much . and thank you for making it so easy.

Mr B Wright

You have been most helpful in explaining Park Home Insurance to me

Mr R Ward

Thank you for prompt and efficient service and for sending my schedule by e-mail to me.

Mrs J Danks

Can I take this opportunity to say how patient, kind and fantastic you have been in dealing with this claim promptly for me.

Mrs J E Lane

Thank you very much – you have been very helpful. that is reassuring. Have a nice Christmas!

Mrs S Trayling

You have been very helpful and thorough in explaining the policy to me.

Mr D Almond

You have been very helpful and very knowledgeable.

Miss M Sinclair

Can I just say It is really nice to speak to you guys because you are really good. Your colleague the other day was really helpful and nice too. Thank you very much.

Mrs C K Pountain

It was a pleasure to talk to you. Can we put your information on our Residents Association website.

Mr G Denning

I cant tell you how happy I am that this has been sorted out in one day .you have made me feel good today.

Mr W Gleed

you have been brilliant. you have been lovely.

Mrs A Siddall

In a good way I was astonished how quickly I got through to you & nice to speak to a real person.

Mrs R Randle

I cannot thank you enough. you have been brilliant.

Mr R French

Thank you for your time and effort in sorting the claim out for me.

Mr A Chapman

I appreciate all your help as I have never had to claim for anything before.

Mr R French

you have covered it all. you have been very thorough.

Mr K Bartle

You have been very informative in explaining Park Home Insurance to me & that has made me feel very comfortable.

Mrs F Randall

Thank you very much indeed for following this up.

Miss S Hickman

It is lovely to speak to someone who listens and is able to explain things to me.

Mrs C Dowson

Thank you for all your help whilst I have been on cover. You have been very helpful.

Miss M Fleming

Thank you for being so helpful.

Mrs L Milsom

you are an absolute angel. thank you very very much.

Mr D Cronin

Thank you for your prompt and positive reply.

Mr D Haines

that is very efficient of you. I appreciate that.

Mr A Blachall

You have been very helpful in explaining and arranging cover for me.

Mrs P Ford

Thank you very very much. Thank you for all your help with this.

Mrs C Rae

You have been most helpful.

Mr D Miles

Thank you for all your help and thank you for being so patient. It is really hard for someone like me and you have helped give me the confidence to do this on my own, instead of relying on a friend to help. Thank you so much.

Mrs L Chilvers

Thank you very much for all your help in this matter.

Mr G Starbuck

Thanks very much for all your help, I really do appreciate it.

Mr H B Bellairs

Thank you very much for your prompt payment. I am so pleased that I can now replace my broken sink.

Ms L K Fowkes

Thank you very much in explaining in detail the two ways of insuring a static caravan and how the cover wo

Mrs W Alford

I am very pleased with the service. Very efficient.

Mrs Jayne Danks

Thank you for your help. You are very kind and helpful and I really appreciate you explaining everything to me.

Mrs J Thomas

that is brilliant, you have been more helpful than anyone else I have spoken to today.

Mrs M Hall

You have been very helpful and saved me a lot of time by offering a great service.

Mrs E M Sherwood

That is wonderful. thank you very much.

Mrs L A Fairbanks

Thank you, you have been a great help.

Mrs J Wilcox

Thank you very much for all you have done. you have been very helpful.

Mrs L Wilson

you have been very helpful as ever.

Mr J Stafford

Thank you for the prompt, no hassle service. It was a pleasure doing business.

Mrs N Francis

Thank you very much for the M&S vouchers for recommending a friend.

Mr S Gregory

I would also like to thank you for all the good work your staff do with my insurances. I appreciate the good service very much. especially the reliable and efficient processing.

29.07.2014

Thank you for getting back so quickly.

Mrs P Jobling

Thanks for all your help – look forward to receiving the documents in the post.

Mrs J Waters

Thank you for your help. You have been very helpful and informative.

Mr R Gillett

On my mothers behalf, can I thank you. with which she has been more than happy. a situation most other companies were not prepared to do. This gave my mother (now 91 years old) tremendous peace of mind in the later years of her ability to live independently. I am sorry she cannot write to you in person. but I can assure you, these comments are what she feels.

Mr Taylor on Behalf of his mother Mrs H Taylor

Thank you for your help. You have been very helpful and thorough and sorted things out for me very quickly.

Ms J W Spoors

we are quite happy with what you do. brilliant.

Mrs J M Frankcom

Thank you for being so thorough and efficient. I am very Impressed.

Mrs J Appel

Many thanks for your helpful and speedy response.

Mr David Ashmore

I appreciate your help. You have been most helpful.

Mrs S Girling

you are nice to talk to, you and the team there. Thank you for coming back to me so promptly, I really do appreciate that. Unlike the others who haven’t phoned me back yet.

Mr M J Morris

Whomever I speak to when I call is always very helpful.

Mrs Gwen Pike

Thank you for all your help.

Mr M D Morris

I am very impressed with the service I have received from you and will look to do my other insurances with you to.

Mr D R Braisher

Finally, can I say how appreciative I was of the claims service provided by yourself and Ecclesiastical.

Mr I R Miller

Thank you for being so kind about this.

Mr J Arrowsmith

I am very happy. the way the claim has been dealt with was amazing. I will be renewing with you in July.

Mrs R James

I am very impressed with the quote and service I have received.

Mrs J McNab

That is absolutely brilliant, thank you very much.

Mrs A K Bryant

Thank you for explaining the cover and for all your help in arranging it for me.

Mr K Grove

Thank you for your help and I hope that everyone else is as satisfied as we are.

Mrs H Tinker

Thank you for your help. I appreciate your call and the time you have taken to explain everything to me.

Mr A P McDonald

So you are new to the job. you have been very helpful. Very pleasant.

Mr G Pilling

Thank you for your help. You are brilliant. I remember speaking to you in the past and you are always very helpful and friendly.

Mrs W M Hoare

Thank you for your help. You are very kind to explain everything to me so I am fully aware before I make my decision. You are a lovely girl.

Mrs E M Hope

Thank you for your help and for coming back to me so quickly. you have put my mind at rest.

Mr P Rigbye

Thank you for giving me some helpful advice.

Mrs W Scanlon

You are an angel and a pleasure to speak to.

Mr R K Bennett

I would like to thank you for your prompt attendance to this claim.

Mr T Smith

you have been so efficient. He’ll sleep well tonight.

Miss J Maguire

You have given very good service.

Mr B Pitt

Absolutely Brilliant, thank you so much for sorting the problem out.

Mrs S Wallington

Thank you for your prompt service.

Mrs S Allen

You have been the most helpful of the 3 companies that have quoted for me and the most accurate. Very good.

Mrs S Levesley

Thank you very much for all your help in making this happen so quickly.

Mr R Henry

Thanks so much for your help. It is a brilliant quote.

Mr G Eborall

Thank you for all your work on this policy.

Mr F P Mulvaney

Thank you for checking up to see how things were going with our claim.

Mr H Thistlewhite

It was very good of you to call about my claims cheque. Thank you, I do appreciate it.

Mr K F Scott

Thank you for all your help. I am much obliged for all you have done.

Mr J Cranmer

I spoke to a different company in December for a quote. It is actually nice to speak to someone friendly for a change.

Mrs M J Poole

Thank you for your help. You have made me feel much better now. You have been very understanding and kind, putting my mind at rest.

Mrs E M Hope

May we take this opportunity to thank you for the way this claim has been handled – professionally and swiftly.

Mr R & Mrs C Harle

Thank you for your help with this, and your prompt and efficient response in what I know will have been a very busy time for you. It is appreciated.

Mrs Karen Lunt

Thank you for being most helpful and efficient in sorting out my claim.

Mr A Mattock

It is nice to be insured with someone that cares.

Mrs B M Fulford

Thank you for being so efficient in sending claims cheque and for being so helpful

Mr M Button

You are brilliant and I really appreciate it. Thank you for your help.

Mrs M Hall

It is very nice to speak to a friendly voice.

Mrs N K Sharp

You have been really, really helpful explaining all about park home insurance cover as I am new to it.

Mrs C Miller

After the recent storms which created so much havoc in this area, I would like to thank whoever phoned here from your office and enquired after the health of self and wife, and also advising that a claim form would be sent. I have to say that I was quite surprised and pleased at the response Parksure showed on this occasion. Quite unusual in this day and age to get such a degree of customer care. Once again, thanks.

Mr S Pounder

You have been very helpful in trying to help me out. I am really happy with how you dealt with our claim.

Mrs D L Ling-Chant

Thank you for your help. you have made the process uncomplicated and easy to understand, which has taken the stress away as I was dreading ringing around for quotes.

Mrs L Gaskin

You are a star and I really appreciate your help.

Mrs C Payne

You have been a darling star to sort this out for us at such a stressful time.

Mrs A Catton

Thank you for your helpful advice. It is was nice to speak to someone who takes the time to explain things thoroughly.

Mr J Heeson

Thank you for your professional quote. You were lovely to speak to.

Mr J Keenan

Thank you for your help. You are very lovely and helpful.

Mrs J Roberts

Appreciate your support on this. Now I have beautiful, insured lodge.

Mrs S Wright

You have been so helpful, thank you.

Mrs M Cock

Thank you for being so prompt in calling me back.

Mr R Warne

I am always impressed with your efficient service.

Mrs J Wake

It is refreshing to talk to someone direct who can answer all the questions I have asked regarding Park Home Insurance and can give me the answers with confidence of their knowledge of the cover they sell.

Miss A M Plumber

You have been very efficient and very helpful.

Mr G McCombie

I am very impressed with your customer service. I am happy with the premium you have quoted and I wont be looking at anyone else to quote for me.

Mr K McElduff

You were very helpful & informative.

Mr A Evans

Thank you for sending the quote out so quickly.

Mrs J R Wright

Thank you for the quote. you are helpful, lovely and very professional.

Mrs L Allinson

It is a pleasure doing business with you as you have been very kind to me.

Mrs A Armstrong

I am pleased with the way you handled my claim earlier this year.

Mr R M Hughes

You have been very helpful and easy to talk to and if your calls are recorded I would score you 10 out of 10.

Mrs L V Lording

Thank you for being so helpful and looking at it for my mother.

Mrs Catherine Gash

You have explained everything so clearly I understood everything.

Mrs M Webber

You have a very efficient set up in the way you deal with your claims. Thank you for your help.

Mr T Gallagher

Thank you for your help. You are kind to take the time to explain everything to me. I have found it very helpful.

Mr M K Attwood

Thank you for your patience and for explaining the letters I have received from the direct debit company.

Mr A J Moss

Thank you for your quick response and for giving me the good service I am used to from you.

Mr A D Mole

You have been very helpful and explained everything to me clearly so I understand it now.

Mrs J Parker

It was refreshing to talk to someone without feeling rushed and who understood about Park Home Insurance.

Mr B Gresty

1st Class Service

Mr G Clark

Thank you very much for letting me know and I am impressed with your prompt service and how helpful you have been

Miss V Davidson

You have been a great help in sorting out my policy for me.

Mrs M Atkinson

You are wonderful! Very helpful and patient.

Mrs M Thorp

You have been very helpful in explaining things to me

Mr D Mason

Thank you for your rapid response

Mr D Porter

Thank you for your explanation. You are very helpful and thank you for the claims service I have received.

Mrs A Sanders

You have been brilliant and an absolute pleasure to deal with

Mr R K Bennett

Both you and your company have been a pleasure to deal with at every contact point. The best service I have had from anywhere in a long time.

Mr J Williamson

You have a very good manner and are well focused.

Miss M Macleod

You have been very helpful.

Mrs J Oates

I like the way you operate. You explained everything to me clearly and were very polite.

Mr M Hirst

Thank you for your help. You have been absolutely brilliant.

Mrs J Wood

Thank you for being so helpful and understanding.

Mr G Chaffe

I can honestly say I have never been consulted on the choice of décor where I have worked before – I guess that is part of what makes Cass Stephens (Parksures Parent Company) a bit different.

Mr A Long

Thank you so much for your kind help and attention today. I look forward to receiving my policy . and hope to have many years service with Parksure in the future. Once again thank you for the excellent telephone manner and help you gave me.

Mrs B Cozens

Thank you for a very efficient and friendly service.

Mr M Mercer

Thank you for dealing with my claim so brilliantly.

Mrs B Wilcox

Thank you for answering all my questions. You have been very helpful

Mrs J Smith

Thank you for all your help on Friday. You have been very helpful and thorough.

Mr B R Clarke

Thank you for your help. it was lovely to speak to you. You have made this go really easy. I had expected it to be harder to sort out.

Mrs J Robinson

Thank you for all your help with the claim and in explaining it all to me. You are very helpful and kind.

Mrs E Ashford

I was intending to shop around but as you have taken the time to explain the cover to me and been really nice, I want to have my policy with you.

Mrs G H Seeley

Thank you so much for your understanding in this matter

Mr M Searle

I wanted to thank you for your kindness and care of us during our claim. You were there all the time, which was so helpful and not always found in business.

Mrs H Lane

Thank you for dealing with it efficiently, wishing you and the company a Happy Xmas and prosperous New Year.

Mr W A Merrick

Thank you for phoning me to let me know about my claim settlement. I really appreciate how you dealt with the claim for me.

Mrs H Lane

You have been very helpful and lovely. I thank you for your help.

Mrs Z F Churchill

Thank you for your very professional and quick service. Now I have found you, I don’t want to lose you!

Miss C Douglas

You have been very helpful and kind in explaining everything to me

Mrs Gray

You have been very helpful in sorting things out for me so quickly.

Miss C Douglass

You are very patient and understanding and I am very grateful for your help.

Mrs N C Clark

Thank you for your efficient service in getting my claims cheque to me

Mr F Wilkinson

The lady I spoke to was well mannered and polite. a distinct (difference) from other brokers.

Mr F J Bartlett

We are very impressed by your immediate, clear and helpful reply. we cannot recall ever receiving such efficient service from any other company. Very well done . we hope your boss appreciates you!!

Mr Reg Dunn

Thank you for your help and prompt attention.

Mrs J Duckett

Thank you for your prompt reply to our request for Insuring the above Holiday Home. Thanking you for your efficiency.

Mrs S M Lyons

You have been very, very helpful and kind, taking the time to explain everything to me.

Mrs P M Randall

This is brilliant! You have made my day. This is why I come back every year.

Miss J Tanner

You are a star and I am very grateful for the help

Mrs S Wallington

You have been very helpful in explaining things to me

Mr R H Barge

I am very pleased with your claim service and look forward to dealing with you at next renewal

Mr D Richard

It was a pleasure doing business with you.

Mrs C A Batham

My daughter was very complimentary about the service she was given when dealing with the quotation

Mr D McConnell

I complement you on your computer system for having all the up to date and correct information

Mr D McConnell

I appreciate everything you have done for me.

Mrs P Franklin

Thank you for your prompt assistance in arranging my cover for me

Mr S Day

I have told my friend you are excellent and she is going to insure with you next year.

Mrs M Lambert

I am glad my friend (Mrs M Lambert) recommended you, as you are great.

Mrs L Mackie

Thank you very much for the £15 off my renewal for recommending a friend. It was very much appreciated.

Mrs L Morrison

I am very impressed with what you have told me

Mrs M Walker

You are a star! I am one very happy customer

Mrs S J Day

You are very efficient and helpful

Mrs E Powell

You have given me a very good service

Mr G Davies

That quote was ideal, thank you very much

Mr D Slight

It has been a pleasure dealing with you

Miss S R Scammell

You have been very helpful in explaining the policy conditions to me

Mr D J Luffrum

My wife said you are a very nice Company to deal with

Mr D Cohen

You have been brilliant and very helpful in explaining what I have to put in an email to you.

Miss P Harrison

I am very impressed and you have been very thorough.

Mr P M Treadwell

You have been very helpful and have a full knowledge of what I require. Thank you for arranging cover staright away.

Mrs M J Faithful

Thank you. You have been very helpful and nice to deal with. Give yourself a pat on the back.

Mrs T Perry

You have been helpful in answering all my questions

Mr D R Bird

I would like to thank you for your helpfullness

Mrs L V Tarr

You are very helpful and very nice

Mrs H Lane

You have been very helpful

Mrs H Jones

I am very pleased and the details have been handled very well from the start of the quote to going on cover.

Mrs H Jones

Thank you for your help. You have been very friendly and helpful. You are an asset to Parksure

Mr P Quinton

This note is to say thank you for the prompt return of our money following the cancellation of our policy

Mrs M Lascelles

Thank you for your help yesterday and that of your colleague the day before

Mrs W M Hoare

Thank you for dealing with the claim so qucikly

Mr G Rossiter

You are a very good sales lady. You are very polite and friendly.

Mrs D Payne

Thank you for your prompt service in getting the claim settled

Miss D Turner

You have been brilliant and I am very happy with that quote. Thank you again, you have been super.

Mr R French

Thank you for your support over the years. Good health and best of luck to you and all the team at Parksure.

Mr L Casserley

Thank you for being clear and having an easy to understand policy for my Holiday Lodge

Mr R Froom

Thank you very much. You have been very good.

Mrs G Pike

Thank you so much for arranging another cheque for us, we are so pleased. It has in fact arrived today. we cannot believe how quickly it has got here.

Mrs D Welfare

You have been very helpful in this matter and look forward to receiving my settlement cheque for my new hearing aids.

Miss J Clark and Mrs G Pike

Thank you very much for your help. You have been fantastic.

Mrs M Ritchie

Thank you for sorting my claim out.

Mr E Keenan

Very impressed with Parksure’s attention to the claim – despite delays at this end!

Mr G King

Thank you. You have been very helpful.

Mr B Skivington

Bless you and thank you very much for explaining it all as my husband used to deal with all this.

Mrs S Collins

Very swift and efficient service.

Miss B Jones

Thank you for dealing with my claim

Mrs M McMurray

It is good that you take the time to explain things throughly and don’t try and rip people off.

Mr R P Reeve

Thank you for your help and service over the last few years

Mr R Harrison

You are very helpful and kind

Mrs M Shields

Thank you for your service and for sorting out my insurance over the years

Mrs P M Mitchell

Thank you. You have been very helpful and you have put my mind at ease.

Mrs P Richardson

Thank you very much. I may say I have always found your staff to be very courteous and helpful when I have occasion to telephone.

Mrs M M Shaw

Thank you for your help

Ms L Churchill

Thank you for your call to make sure I was alright.

Mrs P Sims

Your quotation is extremely good compared to the other Insurance Companies I have called.

Ms K Page

Thank you very much for looking into this for me. I am very grateful that you look after your existing customers. You are very kind and helpful.

Mrs J M Hillier

Thank you very much. You have done a really good job.

Mrs N Baker

Thank you for the voucher you have sent to me, for recommending my neighbour to you. It will come in very hand for Christmas

Mr A Dunn

Thank you.

Mr M Shortt

You are doing a good job.

Mr H Brewer

Thank you once again for your assistance.

Mr G Lewis

The reason I am insuring with you is because you took the time to explain everything about the cover to me over the phone

Mr and Mrs Hill

You are very efficient

Mr J Rutherford

I was impressed with your prompt service in getting all the information out with the quotation and your call back service to make sure I received it.

Mr C Jarvis

You are very helpful and friendly and have been fantastic over the years

Mr M Merry

Thank you for your prompt and friendly service

Mr M Smith

You are absolutely wonderful.

Mrs A Fryer

Your staff are very good

Mrs M Mackenzie

Thank you for giving me the opportunity to do work experience with you. I have enjoyed myself and I have learnt a lot, in the short time I have been with you.

Ms Lauren Murphy – Work Experience Girl

Thank you very much

Mrs M Norgate

You have been very helpful

Mrs J Preston

You have been very helpful in explaining the claims proceedure to me. Thank you for your help.

Mrs M MacKenzie

Thank you. You have been very helpful and patient with me.

Mrs R Gray

I am very impressed with how you have gone through everything and explained it all clearly

Mr H T W Butts

Thank you for your swift reply and for being very helpful and friendly

Mr K Harvey

Thank you for the opportunity you have given me to find out what is involved in working at an Insurance Company. Thank you also for the time and effort you have devoted to me. Everyone seem happy, enjoyed working in the Parksure department, everyone was so welcoming. I would like to thank you once again for having me on work experince.

Miss C Wattam- Work Experience Girl

Many thanks for your assistance over the past years.

Miss C Wyatt

Thank you for being so helpful.

Mr Lovesy

Thank you for your help. You have been very kind and helpful.

Ms J W Spoors

Thank you and your staff for prompt, efficient and very courteous service

Mr D Mackay

I am very happy. Thank you for your help

Mr L Walker – Nr Exeter

You have been very helpful. Thought I would let you know

Miss Tyler

Thank you for being very helpful and patient with me

Mrs J Machon

Thanks for all your help.

Mrs P Franklin

Thank you for your advice. You have been informative and a lot friendlier than your competitors.

Mrs J Link

You are very helpful at explaining the cover to me, as I have not dealt with this before. You are very friendly unlike some of your competitors that I have spoken to

Miss McLeod

Thank the team for how well and how quickly they dealt with my claims cheque

Mr G Perry

Just writing to thank you for the ticket I was lucky enough to win in the raffle. I thoroughly enjoyed the afternoon. Thanking you very much

Mr B Stephens

You were helpful and informative. Thank you for all your help

Mr P Rosdol

My thanks to you and the rest of team for sorting my claim out so quickly

Mr G and Mrs S A Perry

Many thanks for your prompt action, it really is appreciated

Mr and Mrs Whale

Many thanks for your prompt action, it really is appreciated

Mr and Mrs Whale

You are always very kind to answer all my question and very helpful and friendly

Mrs E Hope

Thanks you for your prompt service. I did not think I would receive my documents so quickly

Mrs Oldershaw

Many Thanks for your kind help in handling the claim for the damage to my holiday caravan. Keep up the good work.

John & Eve Sloan

I give you 10 out of 10 for promptness of claim service.

Mrs J Murray – Cambs

Thank you very much for your prompt reply, quite remarkable service.

Mr D Phillips – Devon

Thanks for being so helpful this morning

Mrs Ann Davis

Thank you for the quick response to my claim.

Mrs G R Ryan – Essex

I would like to convey my thanks to the Claims Office, for taking the time to explain the cover to me.

Mrs E A Anderson – Berkshire

Thank you for your speedy and efficient attention.

Mrs M D Lewis – Essex

Many thanks. I cannot remember the last time we had such good service.

Mrs L Tuck – Derbyshire

Many Thanks for good service

Mr J & Mrs B Baggs – Dorset

I would like to take this opportunity to thank you for your assistance in the matter of my claim, this has been much appreciated

C Moraud – Berkshire

I would like to take this opportunity to thank you for your assistance in the arrangement of my Home Insurance

Mr K Lenton – West Midlands

I would like to say thank you for your help in dealing with my claim, my cheque has been received

Mrs Margaret Murray

We are pleased that our claim was dealt with so promptly and efficiently, thank you for your personal input.

J Parkin & D Blue