park home insurance – Parksure insurance

RESIDENTIAL PARK HOME INSURANCE

COVER

EXCLUSIONS

FAQ

COVER

Full Reinstatement (New for Old Cover) automatically covered up to £400,000

Contents cover automatically covered up to £40,000

Full Accidental Damage cover

Liabilities cover

Rent and Alternative Accommodation cover

Unlimited Freezer contents cover

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EXCLUSIONS

£50 excess

£500 excess for subsidence

Malicious acts or vandalism caused by you or any tenant of the home or their guests

Storm or Flood damage to fences or gates

We will only pay for individual damaged items and not for undamaged items belonging to the sets or suites

FULL DETAILS

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FAQ

Can you arrange immediate cover?
Yes call us during office hours on Freephone Number 0800 731 9583 and we can provide you with a quotation and immediate cover over the phone. We are open 9am – 5pm Monday to Friday.

Do I need to insure the base?
The base or ‘serviced pitch’ is owned by the site owner and it is therefore the responsibility of the site owner to insure the base against, for example, subsidence or damage.

Can I insure items away from the Home?
Yes ‘Personal Possessions’ cover away from the home is an optional extra under our Residential Policy and extends to cover you anywhere in the world for up to 90 days.

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HOLIDAY LODGE INSURANCE

COVER

EXCLUSIONS

FAQ

COVER

Full Reinstatement (New for Old Cover) automatically covered up to £400,000

Cover for Vermin Damage i.e. mice, rats etc

Subsidence, Storm Damage, Flood and Escape of Water Cover

Liabilities:- £5m Public Liability / £10m Employers Liability

Up to 120 days unoccupancy allowed.

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EXCLUSIONS

Malicious acts or vandalism caused by you or any tenant of the home or their guests

Storm or Flood damage to fences or gates

We will only pay for individual damaged items and not for undamaged items belonging to the sets or suites

Theft when the home is let unless the theft involves violent and forcible exit or entry

FULL DETAILS

GET A QUOTE

FAQ

Do you cover me for Vermin Damage?
Yes our policy cover for damage caused by vermin

Can you arrange immediate Cover?
Yes call us during office hours on Freephone Number 0800 731 9583 and we can provide you with a quotation and immediate cover over the phone. We are open 9am – 5pm Monday to Friday.

Does the policy include my contents?
Yes you can choose what contents sums insured you require. Our minimum contents sums insured is £1,000.

QUOTE

STATIC CARAVAN INSURANCE

COVER

EXCLUSIONS

FAQ

COVER

Reinstatement – New for Old (no age limit) of up to £250,000 or Indemnity – Market Value cover. Market Value is only available for older homes.

Accidental Damage Cover for buildings and contents

Liabilities:- £5m Public Liability and £10m Employers’ Liability for domestic staff

Debris removal, delivery and re-siting costs following an insured claim

Cover for damage sustained from vermin i.e. mice, rats etc

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EXCLUSIONS

Malicious acts or vandalism caused by you or any tenant of the home or their guests

We will only pay for individual damaged items and not for undamaged items belonging to the sets or suites

Theft when the home is let unless the theft involves violent and forcible exit or entry

Escape of water during the period 1st November to 1st April unless central heating is on a minimum of 10 degrees or water is turned off and drained down.

FULL DETAILS

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FAQ

Can you cover me if I live in my static caravan?
No, static caravans are not built to be lived in as your main residence and hence the wear and tear and likelihood of damage is so much greater. You also have no cover under the Mobile Home Act 2013 and as such we would not encourage anyone to live in one by offering insurance cover. You should instead buy a mobile home on a registered mobile home park which we will of course be happy to insure.

Do you cover me for vermin damage?
Yes our policy cover for damage caused by vermin

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SPECIAL OFFERS

Recommend us to your friends. If they go on cover you’ll receive a £10 M&S voucher or £15 off your renewal premium.

REQUEST A QUOTE

If you require a free no obligation quotation, please click on the link below or ring us on Freephone 0800 731 9583.

GET A QUOTE

OUR PAYMENT METHODS

View full details of how you can pay for your insurance.

VIEW METHODS

RECOMMEND A FRIEND

If you are happy with the service and cover Parksure provide, why not recommend a friend?

You may even be entitled to a £10 Marks and Spencer’s voucher or £15 off your next years renewal premium if they take out our 5* cover

RECOMMEND

WHAT OUR CUSTOMERS SAY

You gave me some good advice the other day, brought my attention to the fact you cover boiler breakdown. I called the company to cancel the breakdown side & asked to change it to service only which they said they could not offer so I cancelled it.

Mr R Darwin

16/11/2018

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Mr R Darwin

16/11/2018

Lovely speaking to you and you have given me lovely valuable information & have saved me some money.

Mr R Darwin

13/11/2018

Thank you I’m so grateful.

Mrs M Stewart

07/11/2018

Thank you for explaining everything; you have been very helpful

Mrs C Hunt

01/11/2018

Mr B Caney: Ringing to insure my Park Home. I’ve rung someone else before you, but to be honest they kept me on hold with some silly music and I got fed up of waiting. So I’ve rung you, and straight away you’ve picked up the phone and you’ve been so friendly and helpful and I’m happy with the price so I’m going to arrange my policy with you and not bother ringing anyone else.

Parksure: Thank you! We don’t have “on hold” music and we certainly wouldn’t keep you holding before taking the call. If none of us are available to speak to you straight away you will always get through to our answering service where you will speak to someone and not a pre-recorded message. They will take a message for us to call you back when one of us is free. We do this because you then have the reassurance that your message isn’t sat on a machine and in the event you were calling to make a claim, our answering service can point you to the right emergency number to call.

Mr B Caney: That’s great, thank you.

Mr B Caney

22/10/2018

After sending a client who lapsed last year a chaser letter he called today to arrange cover

Parksure: “Did you’re previous provider include boiler breakdown cover?”

Mr Siddall: “No, they don’t that’s the reason I came back to you; because you include Boiler breakdown cover”.

Luckily for our clients our Residential Park Home / Mobile Home insurance policy automatically includes Boiler Breakdown Cover as part of your Home Emergency cover.

Mr F Siddall

22/10/2018

Thank you for getting back to me so quickly, you have been very efficient and friendly and made the process of insuring my home very pleasurable after a very stressful few days of sorting out moving.

Mr M Wells

01/10/2018

Thank you so much for arranging cover on my new static caravan, you’ve been really informative and helpful! And when my main home insurance is due I’ll certainly be looking to get a quote from your company for that reason!

Ms L Chance

14/09/2018

Thank you very much for dealing with it all, much appreciated.

Mrs S Parsons

12/09/2018

Thank you very much for your help; it’s been a very good service.

Mrs P Dudman

10/09/2018

First time sorting out Park home Insurance and you have made it so easy, explained the cover that I need and gave me a really good quote.

Mrs J Matthews

10/09/2018

Many thanks for sending the policy document, and for your time explaining the details to me.

Mrs M Adkins

10/09/2018

The Home Emergency & Legal expenses Booklets sent with the quote were really clear and simple; any questions I have you’ve explained everything which re-assures me.

Miss A Plummer

07/09/2018

That’s really reassuring and thank you for explaining this and your policy so fully for me. It’s certainly given me the confidence that my new home will be covered as it should be!

Mr R Baillie

04/09/2018

You are the cheapest so far and the friendliest

Mr T Patridge

20/08/2018

Thanks for being so prompt; that's very good service.

Mrs V Cattell

04/07/2018

Thank you for being so helpful – you’re a star.

Mrs V Sharpe

27/06/2018

Thank you so much for your help and support today. It’s a shame more people are not like you. You treated me with respect and understanding and this was very much appreciated.

Mrs K Southgate

21/06/2018

Thank you, you have been very, very helpful.

Mr J Tuesday

18/06/2018

Thank you. You have made everything very simple.

Miss V Stump

12/06/2018

Thank you so much, you’ve been so kind and helpful

Miss Z Thomas-Petherick

06/06/2018

Thanks again for the phone calls on Friday, you were both friendly & helpful..thanks again.

Mr R Patterson

29/05/2018

Thank you for the way you have handled the call. I truly appreciate it and the level of service.

Mr R Pattinson

25/05/2018

Thank you. You’ve given me the answers I was looking for and the reassurance in spades!

Mr R Biggs

22/05/2018

Thank you so much, you’ve been really helpful as I’ve never had to make a claim before and I wasn’t sure of the process.

Mrs S Wilde

17/05/2018

I have to say you do have a lovely accent, my wife is from the west country & has family in the Forest of Dean, it’s better when someone has an accent as you know you are speaking to a real person, rather than someone who put’s on a telephone voice.

Mr J Hartland

11/05/2018

Thank you for explaining this, you obviously know your job!

Mr E Neafcy

08/05/2018

I’ve just taken out a policy with you and I’d just like to commend you on your efficiency in providing me with a quotation and issuing the new documents. You’re much better than the other companies I’ve contacted.

Mr D Marshall

08/05/2018

You have been very helpful

Mr N Smith

04/05/2018

I’m just calling today to say how delighted I am at the handling of my recent claim.

Mrs M Rough

02/05/2018

Very many thanks for your prompt assistance.

Mr B Gillett

25/04/2018

Mrs F Rough

Customer service is good; that why I insure with you.

19/04/2018

It’s good that someone has explained everything very clearly as we wouldn’t have known we’d of been underinsured, you have been a great help.

Mr T E J Neale

17/04/2018

Thank you for arranging the cover for us. We are happy with the cover provided and the price.

Mr P Arnott

17/04/2018

I want to take this opportunity to say thank you for your professional phone conversation and your quick response in sending the information via email.

Mrs Lorraine Walters

09/04/2018

I just wanted to say thank you for the fantastic Claims service I’ve received. I’d locked myself out of my home, I rang the Home Emergency Claim Number and received a call out within a very short space of time. The gentleman attending was so lovely and helpful and had me back in my home within moments. What a fantastic service! Thank you so much!

Mrs J Mills

29/03/2018

I recently claimed for damage to my mobile phone, I am delighted with the outcome, the way you have arranged the whole transaction is commendable and I will be only too happy to recommend to others, after all experience is always a good reference. Once again I thank you.

Mr E Wallace

29/03/2018

I’m ringing to insure my Park Home and must I say I’m so relieved to hear a proper voice and not an automated service where I have to press so many buttons before I can speak to anyone.

Miss J B Holden

29/03/2018

Thank you so much for putting my mind at rest, you’ve been smashing.

Mrs D Aldridge

21/03/2018

I Recently made a claim under my policy where I’d spilt paint on the carpet and from start to finish the claim was handled in a very professional manner. Thanks again.

Mr N Stephens

20/03/2018

Thank you for your prompt response to my online quote request. You’re cheaper than my existing insurer so I’ll look through everything on the email confirmation you’re sending me and then I will almost certainly transfer to yourselves.

Mr G Woodfield

12/03/2018

Thank you, you have explained everything very clearly.

Mrs B E Bewley

09/03/2018

THANK YOU for your prompt reply and recent telephone conversation. I’m so sorry I could have possibly missed an e-mail but as I told you life has been very hit & miss of late what with my bereavement however thanks again & will be in touch.

Mrs M Chaffer

08/03/2018

Thank you. You’ve been very very helpful at explaining the boiler breakdown cover to me.

Mr J Mott

06/03/2018

Many thanks really appreciate your help.

Mr M Clark

06/03/2018

Thank you for being so prompt with sending the quote through.

Mr B Pasifull

06/03/2018

Thank you so much for explaining everything to me, I’d got really confused and you’ve been really helpful, I really appreciate it. Thank you.

Ms J Burke

06/03/2018

Thank you for your help, you’ve been really helpful.

Mr C Must

01/03/2018

I wanted to insure the caravan I’ve just bought on a market value basis but when I realised the cost to insure on a replacement basis was less than £50 more and it was explained that if the caravan was completely destroyed and I was insured on a market value basis I would only get a caravan of a similar age and condition rather than a brand new one, the decision was made – better to insure on a replacement basis!

Mr B Hewett

01/03/2018

Thanks for calling back and explaining everything, I know more information now than when I started doing this on behalf of my brother.

Mrs J Beecher

28/02/2018

Thank you for being so clear and precise and speaking English. Please tell your manager I am very impressed with your service.

Mr R Woskett

21/02/2018

Thanks you for being so straight forward with everything.

Mr P Aldrich

21/02/2018

Thank you, you’ve been very helpful indeed.

Mrs C Slade

20/02/2018

My Neighbour has just rang me to tell me she's taken out cover with you on my recommendation; you're so efficient in telling me that I get my M&S voucher for doing so!

Mrs M E Worthington

20/02/2018

Thank you for your understanding and guidance on this matter.

Mr D Collis

19/02/2018

You have a lovely accent. Where are you from? The West Country?

Mrs H G Brown

19/02/2018

Thank you , you have been extremely, extremely helpful

Mrs M Hostler

15/02/2018

Thank you for your quote. I must say I found your competitor ..... quite pushy; I also wasn't impressed with .... or .... and I don't think I'll even receive the quotes off them?

Mr A Lindsay

14/02/2018

Thank you very much for your help; you've been most helpful and have put my mind at rest.

Mrs P Rollinson

13/02/2018